Case Study: Secure Cloud IT Setup for Intertech Waste Consultancy

Overview

Intertech Waste Consultancy required a modern, secure, and flexible IT environment to replace their existing setup based on Wix email and Google Workspace. The objective was to simplify IT management, improve security, and allow users to work from any device while keeping costs predictable.

Solution

A full Microsoft 365 cloud environment was implemented, including secure identity management, cloud desktops, and collaborative file storage.

Key technologies deployed included:

• Microsoft 365 Business Standard for email, collaboration, and productivity

• Exchange Online for business email and calendar

• Windows 365 Cloud PCs allowing users to securely access their desktop from any device

• SharePoint Online for centralised file storage and collaboration

• Microsoft Teams for shared calendars and team file access

• Microsoft Entra Security Defaults to enforce multi-factor authentication and protect accounts

The project included the migration of existing email data from Google Workspace to Microsoft 365, ensuring continuity of historical email, contacts, and calendars.

Implementation

The environment was designed and deployed with minimal disruption to users. Cloud PCs were configured to allow staff to securely access their desktop and files from laptops and tablets using the Windows App. Mobile access was also configured through the Microsoft Outlook app.

Security was a key focus, with multi-factor authentication and self-service password reset enabled to protect user accounts and reduce support overhead.

Outcome

The result is a fully cloud-based IT environment that provides:

• Secure access to business systems from any location

• Centralised document storage and collaboration

• Simplified IT administration and billing

• Improved security through modern identity protection

• Scalable infrastructure that can grow with the business

  
  

The transition from the previous system was completed smoothly with minimal downtime and no loss of data.

Skills Demonstrated

• Microsoft 365 tenant deployment and configuration

• Email migration from Google Workspace to Exchange Online

• Windows 365 Cloud PC implementation

• SharePoint and Teams collaboration setup

• Identity and security configuration (MFA, SSPR)

• End-user onboarding and training

  
  

This project demonstrates how small businesses can benefit from enterprise-grade cloud technology while keeping IT simple, secure, and easy to manage.